Orders placed through storks.com.tr are carefully prepared and securely dispatched to the specified delivery address using insured shipping. All shipments are packaged in accordance with secure packaging standards.

Weekends and public holidays are not included in order preparation and dispatch times. Orders placed on Saturday are processed on the following business day, Monday.

Your order remains under the protection of storks.com.tr from the time it is placed until it is delivered.

You will receive email updates regarding the preparation and dispatch stages of your order. Once your order has been shipped, the tracking details will also be shared with you.

You can track the status of your order through the “My Orders” section of your account.

What Is Included in Your Diamond Package?

Products purchased through storks.com.tr are individually prepared and carefully packaged for you.

Diamond ring orders generally include:

• 
  A special diamond jewellery box—illuminated for ring designs
  
• 
  The product certificate
  
• 
  A gift message card
  
• 
  Promotional gifts offered as part of seasonal campaigns, where applicable
  

Your order will be delivered in special gift packaging together with its certificate.

Certificate and Product Delivery

Products holding an international HRD certificate are delivered together with the relevant certificate. The delivery time for products requiring an HRD certificate may generally vary between 7 and 10 business days.

Our products are subject to availability.

Order preparation and shipping times may vary depending on seasonal demand and stock availability. storks.com.tr is not responsible for delays caused by shipping companies.

storks.com.tr reserves the right to change campaign terms, discount rates, and shipping times without prior notice whenever deemed necessary.

International Shipping

For international orders exceeding USD 500 or EUR 500, shipping costs are covered by storks.com.tr.

For orders below USD 500 or EUR 500, shipping costs may vary depending on the destination country and are payable by the recipient.

Any customs duties or import charges arising from international shipments may vary according to the regulations of the destination country and are the responsibility of the recipient.