Information on Data Protection

As On Mücevherat Sanayi ve Dış Ticaret A.Ş (STORKS), we would like to inform our valued customers about the following matters, in accordance with Articles 10 and 11 of the Personal Data Protection Law No. 6698 (KVKK).

Clarification Text Regarding the Protection and Processing of Personal Data

As Storks Diamond, we attach great importance to the security of your personal data. This clarification text has been prepared to inform you about the purposes for which your personal data is processed, to whom it may be transferred, and your rights, within the scope of the Personal Data Protection Law No. 6698 (“KVKK”).

1. Data Controller

In accordance with KVKK No. 6698, your personal data is processed by Storks Diamond, whose information is provided below, in its capacity as data controller.

Company Title: Storks Diamond
Address:
Kazlıçeşme Mahallesi, Kennedy Caddesi, No:52/I
Zeytinburnu, İstanbul, Türkiye

Website: storks.com.tr

2. Processed Personal Data

If you use our services via storks.com.tr, the following personal data may be processed:

Identity Information

• 
  Name
  
• 
  Surname
  

Contact Information

• 
  Phone number
  
• 
  Email address
  
• 
  Delivery address
  
• 
  Billing address
  

Customer Transaction Information

• 
  Order information
  
• 
  Product purchase history
  
• 
  Customer request and complaint records
  

Financial Information

• 
  Payment information
  
• 
  Invoice information
  

Transaction Security Data

• 
  IP address
  
• 
  Website entry-exit information
  
• 
  Browser and device information
  

Marketing Data

• 
  Cookie data
  
• 
  Campaign preferences
  
• 
  Site usage habits
  

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• 
  Providing products and services
  
• 
  Managing order processes
  
• 
  Carrying out payment transactions
  
• 
  Delivering products
  
• 
  Managing customer support and communication processes
  
• 
  Fulfilling legal obligations
  
• 
  Managing finance and accounting processes
  
• 
  Improving user experience
  
• 
  Carrying out campaigns and marketing activities
  
• 
  Ensuring website security
  
• 
  Preventing fraud and misuse
  

4. Transfer of Personal Data

Your personal data may be transferred to the following persons and organizations for the fulfillment of the purposes stated above:

• 
  Cargo and logistics companies
  
• 
  Banks and payment institutions
  
• 
  Information technology service providers
  
• 
  Legal advisors
  
• 
  Audit firms
  
• 
  Authorized public institutions and organizations
  

Data transfer is carried out only in accordance with the relevant legislation and by taking the necessary security measures.

5. Method of Collection and Legal Reason for Personal Data

Your personal data may be collected through the following channels:

• 
  storks.com.tr website
  
• 
  Order and membership forms
  
• 
  Contact forms
  
• 
  Email and customer service communications
  
• 
  Cookies and similar technologies
  

Your personal data is processed within the scope of the legal reasons stated in Articles 5 and 6 of the KVKK.

6. Retention Period of Personal Data

Your personal data is stored;

• 
  for the periods specified in the relevant legislation
  
• 
  for as long as required by the processing purpose
  

When the retention period expires, your personal data is deleted, destroyed, or anonymized in accordance with the KVKK and relevant legislation.

7. Your Rights under the KVKK

You have the following rights under Article 11 of the KVKK:

• 
  To learn whether your personal data is processed
  
• 
  To request information if it has been processed
  
• 
  To learn the purpose of processing
  
• 
  To know the third parties to whom the data is transferred
  
• 
  To request the correction of incomplete or incorrect data
  
• 
  To request the deletion or destruction of data
  
• 
  To object to processing activities
  
• 
  To object to adverse consequences arising from analysis by automatic systems
  
• 
  To demand compensation for damages incurred due to unlawful data processing
  

8. Application and Contact

You can submit your requests regarding your rights under the KVKK to us through the following channels:

Address:
Storks Diamond
Kazlıçeşme Mahallesi, Kennedy Caddesi, No:52/I
Zeytinburnu, İstanbul, Türkiye

Website: storks.com.tr

Your applications will be evaluated and concluded within 30 days at the latest within the scope of KVKK.

You can download the KVKK Application Form here.