Orders you place via storks.com.tr are securely prepared with insured shipping and sent to the specified delivery address. Cargo shipments are made in accordance with secure packaging standards.

Holidays and public holidays are not included in the order preparation and shipping time. Orders placed on Saturday will be processed on Monday, the first business day following.

Your order is under the assurance of storks.com.tr until it enters the shipping process and is delivered.

The preparation and shipping stages of your order will be notified to you via email. When the shipment is made, cargo tracking information is also shared with our customers.

You can track the status of your orders in the "My Orders" section of your user account.

What's in Your Diamond Box?

Products you purchase via storks.com.tr are specially prepared for you and carefully packaged.

For your diamond ring orders, the product package generally includes the following:

• Special diamond box (illuminated box for ring models)
  
• Product certificate
  
• Gift note card
  
• Promotional gifts offered depending on seasonal campaigns
  

Your order is sent with a special gift package and certificate.

Certificate and Product Delivery

Products with an international HRD certificate are delivered only with their respective certificates. For products where an HRD certificate is requested, the delivery time may generally vary between 7-10 business days.

Our products are limited by stock.

Order preparation and shipping times may vary depending on seasonal intensity and stock availability. storks.com.tr is not responsible for delays that may arise from cargo companies.

storks.com.tr reserves the right to change campaign conditions, discount rates, and shipping times without prior notice when deemed necessary.

International Shipments

For international orders, shipping costs for shipments over 500 USD / Euro are covered by storks.com.tr.

For orders under 500 USD / Euro, shipping costs may vary depending on the destination country and are borne by the recipient.

Customs duties and import expenses that may arise in international shipments may vary according to the country's legislation and are the responsibility of the recipient.